Alexandra Ramirez
Just Host offers unlimited bandwidth and disk space like a lot of the other web hosting providers however there is a cap to the MySQL datbases.
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History of Just Host Hosting
When it comes to customer satisfaction, Just Host is one of the leaders in the industry. They are committed to their customers and they want to be sure that the customer understands the many benefits that being a Just Host customer involves. The company has been around since 2008 and they have only continued to get better and better.
Just Host provides well rounded hosting packages that have everything you need to build your site, publish it and maintain it. With their array of advanced features, you have the ability to really enhance your visitor’s experience but the ease of use that they provide makes even the most inexperienced site owner feel like they can handle navigating the features and using them appropriately.
There are many things that Just Host provides to their webhosting customers. All of these factors are what makes them such a great choice for hosting your site.
- You get 1 free registration for either a new domain or a free transfer for a domain you already own.
- You can host as many domains as you want in your cPanel account and can manage them all in the same place easily.
- Your site’s uptime is secure and reliable with Just Host…they use high performance quad processor servers and their data center is backed up with a UPS powered generator. They also do 24/7 network monitoring so if any problems do come up they are right their addressing it.
- Affordable plans that are competitive in nature and include a huge list of features that make your experience with them top notch. Included in this list of features is unlimited disk space, unlimited transfers, unlimited email accounts and the ability to host unlimited domains.
These are just a few of the many features that you will get when you sign up with Just Host web hosting. They don’t offer these features to try and “win over” customers. They want to provide their customers with real value; real features that can enhance their sites and business, and real customer support to help even the newest of web hosting customers use those features to the fullest extent.
It is important to this company that its customers talk to a real person whenever a problem arises that they need help with. While they do have video tutorials, a knowledge base and a user forum, sometimes a customer just needs to speak to a real person. Just Host guarantees that you will not only be able to reach them, but you will speak to a human being that speaks English and who can answer your questions and fix your problems. It’s their promise to their customers.
Another way that Just Host reassures their customers that they are a trustworthy, reliable company is by offering a money back guarantee. This is not the standard 30-45 day money back guarantee, this is an anytime guarantee that is good for the life of your account. You can cancel at any time and they will refund you for the remainder of your term. There are setup and domain registration fees that will be charged upon cancellation but that is because Just Host incurs a cost to obtain those.
Something that not all of the web hosting companies offer is a getting-started wizard. This wizard is a step-by-step guide to creating and publishing your website using the Just Host tools and is perfect for the newbie. If needed, the technical support is just a phone call, email or live chat away and they are available 24/7/365. All three forms of contact will be answered in a timely fashion although if you are experiencing issues or have questions concerning part of the set up, using the phone or live chat will be the most instantaneous way to go.
If you know a little something about web hosting, you will be happy to know that Just Host uses the popular, award winning cPanel control panel which is extremely user friendly and makes it very easy for the customer to manage all aspects of their account. You’ll be able to configure your email accounts, manage your domains, check out the website statistics and also do database administration all from the same place.
Signing up with Just Host Hosting
There are three web hosting packages to choose from at Just Host: Starter, Plus and Business Pro. All of them are a great value and depending on what you need, finding the right one to use for your business or personal site will be easy. When you click on the get started button on the home page, you’ll be brought to a page that has all three of the plans on there for you to see and compare. It’ll direct you to choose one of the three plans. Once you click on the plan you are interested in, you’ll be brought to the official registration page.
On this page you will have some information fields to fill in. These fields will be the foundation of your account with Just Host. This information includes:
- First and Last Name
- Business Name (optional)
- Country
- Full street address including zip code
- Phone number
- Email address
Below your account information, you will have a section that is about the payment term you want to choose for your plan. You can choose to pay monthly, which is the most expensive way to pay, but you also have the option of paying yearly, pay for two years all at once or pay for three years all at once. The longer terms are much cheaper per month saving you almost 70% off the monthly rate so if you can do it, it is in your best interest financially to do so.
Here is also where you can choose some extras as well to be added to your hosting package. These include choices such as:
- Domain privacy protection
- Site backup pro
- Sitelock domain security
- Search engine jumpstart
- And Google apps for work
These are all optional add-ons that can make your site even better and much more protected. They range from $10.00 per year up to $60 a year for Google apps for work. If you’re not sure if you will use these add-ons, you can ask a sales agent to explain them further to see if they will be beneficial.
If protecting your identity is important to you, you may want to consider adding the domain privacy protection. This will protect your personal information and can prevent things like identity theft, stalking, fraud and spamming and telemarketing. Many people feel it is well worth it to pay for this added protection.
At the bottom of the page is where you will input your credit card information that will used to pay for your hosting account and any extras you chose to add. Make sure that it’s a good credit card or your order will not go through.
Just Host Hosting Package Choices and Features
There are three different packages to choose from on the Just Host website. Each one has features that come with it, but it depends on what you need the hosting for that will determine which package choice is the best for you. You can choose from Starter, Plus and Business Pro.
Starter –
- Gives you 1 website
- 100 GB Website space
- Unlimited Bandwidth
- 1 included domain (new or from a transfer)
- 5 parked domains
- 25 sub domains
- 100 email accounts
- 500 MB of email storage space per email account
- $50 in marketing offers
Plus –
- Unlimited Websites
- Unlimited Website space
- Unlimited Bandwidth
- 1 included domain
- Unlimited parked domains
- Unlimited sub domains
- Unlimited email accounts
- Unlimited email storage
- $200 in marketing offers
- CDN: Global CDN
- Spam Prevention: 1 SpamExpert
Business Pro-
- Unlimited Websites
- Unlimited Website Space
- Unlimited bandwidth
- 1 domain included
- Unlimited parked domains
- Unlimited sub domains
- Unlimited email accounts
- Unlimited email storage
- $200 in marketing offers
- Over $180 in extras each year
- Spam prevention: 2 SpamExperts
- 1 SSL Certificate
- 1 dedicated IP
- Domain privacy for 1 domain
- Site Backup Pro
- High Performance
Extra features Overview –
- Unlimited Disk Storage
- Unlimited Domain Hosting
- Free drag and drop site builder
- Free domain name registration for 1 year
- Supports international domains
- POP3/POP3 Secure email support
- IMAP/ Secure IMAP Email Support
- 3 different webmail choices
- Unlimited Forwarding email accounts
- Unlimited GB site transfer
- Unlimited Addon Domains
- Unlimited Parked Domains
- Unlimited Subdomains
- cPanel control panel
- FTP Access
- Web File Manager
- SSH Access (secure shell)
- Server side includes
- Hotlink Protection
- Override .htaccess Support
- Log Files
- Site Statistics
- Customizable Error Pages
- Custom Cronjobs
- Spam Assassin Protection
- MySQL Databases
- PostgreSQL Databases
- CGI-BIN
- CGI Library
- PHP 5
- Support for Custom PHP.INI Files
- Perl 5
- Python
- Ruby/Ruby on Rails
- MySQL 5 Database Server
- PostgreSQL Database Server
- Javascript Support
- DHTML Support
- Flash Support
- Shockwave Support
- SimpleScripts 1-Click Script Installs
- Search Engine Submission
- Message Forum (PHPBB and More)
- Form-mail Scripts
- Social Networking Scripts
- Blog Support (WordPress, b2evolution, …)
- Mailing Lists
- Image Galleries (Coppermine and more)
- Poll and Survey Software
- Moodle
- Tikiwiki
- Drupal
- Joomla
- Project Management Scripts
- Help Center/Support Ticket Scripts
- SSL Secure Server
- OS Commerce Shopping Cart
- Agora Shopping Cart
- Cube Cart Shopping Cart
- Zen Cart Shopping Cart
- Free Generated Certificate
- Password Protected Directories
- OpenPGP/GPG Encryption
- Streaming Video Support
- Streaming Audio Support
- Real Audio and Video Support
- MIDI File Support
- Add Custom MIME Types
- Dual Quad Processor Performance Servers
- UPS Power Backup
- Diesel Generator Backup Power
- Linux Operating System
- Customized Apache Web Server
- 24/7 Network Monitoring
- Courtesy Site Backups
- Multiple 10 Gigabit Ethernet Connections
- Getting started guide
- Video tutorials
- Knowledge base
- 24/ technical support
- Email and phone support
- Live chat support
The large list of features above gives Just host customers a lot more for their money than they expect which is always the earmark of a good business. The getting started guide is a great way to get your site built and published and the knowledge base and tutorials can help answer any questions you may have on how to use the features and what they are for if you are new to web hosting and having your own site.
Ease of Use for Just Host Hosting Customers
Just Host wants to make it easy for their customers to navigate their site and the features they offer so they have put in place an extensive array of tutorials, knowledge bases and phone, email and live chat support that can help even the newest of newbies get going without becoming overwhelmed. The getting started guide includes “How Tos” on the following topics:
- Choosing a Good Hosting Plan
- Managing Your Domains
- Accessing Your Email
- FTP Access
- File Manager Access
- Managing Your Passwords
- cPanel Access
- Building Your Website
- Updating Personal Information
- Updating Payment Information
- Expanding Your Hosting Account Features
- Renewing Your Hosting Account
- Changing Name Servers
- Domain Registration vs. Hosting
- How to Host the Primary Domain from a subfolder (.htaccess)
- Managing Your Email Accounts
- Creating a New Email Account
- Migrating an Existing WordPress.com blog
- Hosting Sub domains
- Getting started as a Reseller
- Hosting International Domain Extensions
There are even more topics covered in the knowledge base so you can rest assured that you will be well taken care of when it comes to having anything about the features explained so you can understand and use them the way they are supposed to be.
Help & Support Tickets
With 24/7 email, phone and live chat support, there is never a time that you won’t be able to reach someone for help if there is a problem or if you have a question. This provides a lot of site stability for you because if anything does ever go wrong, you won’t have to wait until “business hours” to get the problem resolved. Your site’s uptime is extremely important to the success of your business and Just host knows this. Your problems will be solved as quickly and efficiently as possible and you won’t be left with a non-functioning website. Customer Service is of great importance to Just Host and their knowledgeable staff will ensure that they always treat their customers with respect, friendliness and efficiency. It’s why they are industry leaders when it comes to customer satisfaction.
Contacting Just Host Hosting and Finding them on Social Media
If you need to contact one of the trained support staff at Just host, you have three ways to accomplish that: email, live chat and telephone support. They are ready to take your email or call 24/7/365 and will take care of your problems in a way that gives the customers confidence and reassurance. If you need help right away, the best means of contacting them is through telephone and live chat. Email can take up to 24 hours to respond.
Website: www.justhost.com
Email: open a ticket with the form online and fill in the proper fields or email [email protected]
Billing Help: [email protected]
Telephone Support: Toll-free US: (888) 755-7585
Outside US: (801) 494-8420
Live Chat Support: Click on Live Chat button and fill out the proper fields and wait for an agent.
If you want to follow Just Host on their social media sites, they’d love to have you. Just follow the links below:
Facebook: https://www.facebook.com/Justhost
Twitter : https://twitter.com/justhost
Twitter: Just Host Support: https://twitter.com/JusthostSupport
Google + – https://plus.google.com/114371958358782733603/about
Just Host provides their customers with a long list of features, excellent site security, excellent monthly uptime percentages and customer support that is second to none. Whether you have a business and want to build a site, have an existing site and are looking for more reliable hosting or you’re an individual looking to have a personal website, Just Host has a plan that will give you what you’re looking for at prices that are very hard to beat. In addition, they will stick with you every step of the way, making sure that you are navigating the features and tutorials without any glitches.
They just might be what you’ve been looking for in a web hosting company. Their anytime guarantee means you can try them out, look around and see how they do. They will refund your money for the remaining term no questions asked if you are unhappy for any reason, but they do their best to ensure that their customers are happy with the service, quality and support that Just Host offers.
Resources
- Just Host Web Hosting – http://www.justhost.com/
