AA Auto Warranty Reviews - 2023 AA Auto Warranty Ratings

AA Auto Warranty by far has the most plans available however they are not accredited with the Better Business Bureau. This is a major sticking point for our reviews and we have found quite a few complaints from their customer base.

Navigation

History
Qualification Process
Coverage Options
Claims Service
Help & Support
Repair Services
Contact
Resources

Visit Our #1 Pick

AA Auto Warranty Company History

AA Auto Warranty was founded in 2002. They are one of the oldest in the industry and have stood the test of time even with new companies coming onto the scene. In 2002 they were the first broker of car warranties. They were also the first to put full contracts online for their customers and also the first to bring together some of the best auto warranty companies around under one covering. They have what many companies don’t have; years of experience. They’ve combined that with the latest technology and got together with the most reputable plan administrators and created something that customers need and want: a stress and hassle free experience.

The Executive offices of AA Auto Warranty, which became AA Auto Protection in 2004, are in Wilmington Delaware. They have a staff of professional contract consultants who take their job of finding the best plan for the customer that fits their needs and their budget, seriously. There’s no need to use high pressure tactics, they play no games and use no gimmicks. Giving consumers the highest level of customer service possible combined with quality coverage plans that are top rate and all for a good price is what AA Auto Protection is all about.

A good reputation is important in any industry, but in the car industry it can be even more important since there are some stereotypes that can sometimes slip in when it comes to automobiles. All of the plan administrators that are represented by AA Auto Protection are BBB members with at LEAST an A rating. This can reassure customers that the plans they are purchasing are real and they will be there, ready to help, when the time comes. As additional means of back up, the administrators are backed by an independent American Motors best rated insurance company. This means that, no matter what, the customers claims will be paid…always.

Qualification with AA Auto Warranty

The process of getting coverage with AA Auto Warranty starts with a quote. You can find the initial form on the home page of the website, www.aaautowarranty.com. You will need the following for the initial form:

Make, model and year of the vehicle you want covered
Current odometer reading (mileage)
First and last name
Email address
Telephone number
Best time to call

To get an accurate quote you will need to use correct information. Filling out this form is nothing to be afraid of, especially since you are looking for an auto protection plan. AA Auto Warranty will email and call to get you started with the process which is very simple. They will ask you some questions to find out what you’re looking for and that will help them get you to the right package. AA Auto Warranty has a large selection of plans so there is sure to be one that will fit what you need. When the agent is talking to you they will ask you how many miles you use the vehicle each day, week or month, and they will ask how long of a term you want to purchase a protection plan for. Don’t be worried about them selling your information to a third party. This company has been in business a long time and that is not what they want your information for. There is no obligation to get the quote and the customer service agents will not try to strong arm you into buying with them.

Once they give you the quote, you can decide if this is the direction you want to go. If it is, they will help you get the plan paid for and started and that’s it. If you have any questions during the conversation with your agent, don’t hesitate to ask them. You need to be very clear on what your chosen plan covers and doesn’t cover, so the time to ask these questions is BEFORE you pay for the plan.

AA Auto Warranty Coverage Options You Can Choose From

There are MANY different plan options for you to choose from. AA Auto Warranty offers convenient low monthly payments to get started with a low downpayment, no fees no credit checks and you can choose a term as long as 18 months to pay for it. This is a long term investment you’re making and AA Auto Warranty understands that people may not have lump sum cash lying around to get this excellent coverage.

Premium Powertrain Coverage

This is great coverage for the ‘heart” of your car, the major components of your vehicle that generally have a high cost attached to them. These will include the engine, transmission and drive train. There are 6 plans under the Premium Powertrain Option.

American Auto Shield Powertrain

Engine (Gas or Diesel)
Transmission (Automatic or Standard)
Cooling System
Transfer Unit (4×4)
Drive Axle
Air Conditioning Compressor
Electrical (Alterntor)
Seals, Sealing Boots and Gaskets (leaking seals alone are not covered)
Roadside Assistance
Car Rental Reimbursement
Trip Interruption Reimbursement

Interstate Power

Engine (Gas or Diesel)
Transmission (Automatic or Standard)
Transfer Unit (4×4)
Drive Axle
Seals and Gaskets
Car Rental
Travel Expenses
Emergency Roadside Assistance

Interstate XtraDirect Custom

Engine
Transmission
Transfer Unit
Drive Axle
Seals and Gaskets
Car Rental
Travel Expenses
Emergency Roadside Assistance

NASC Silver

Engine (Gas or Diesel)
Transmission
Drive Axle
Steering
Brakes
Electrical
Towing
Rental Car
Locksmith Service
Out of gas/Dead Battery
Trip Interruption

Prime Direct Vision Powertrain

Engine
Automatic Transmission
Standard Transmission
Transfer Case
Differential
Labor
Seals and Gaskets
Emergency Road Service

Royal IAP Essential

Engine
Transmission (Automatic or Standard)
Transfer Case
Differential Assembly
Drive Axle
24-hour Roadside Assistance
Car Rental
Trip Interruption Intervention

Premium Powertrain Plus Coverage

This is another great basic coverage for the major components of your vehicle that generally have a high cost attached to them. These will include the engine, transmission and drive train. There are 7 options within this coverage plan. These include:

American Auto Shield Powertrain Gold Coverage

Engine (Gas or Diesel)
Transmission (Automatic or Standard)
Cooling System
4 x 4 Transfer Unit
Drive Axle
Air Conditioning
Electrical
Fuel System
Seals, Sealing Boots and Gaskets
Roadside Assistance
Car Rental Reimbursement
Trip Interruption Reimbursement

American Auto Shield Powertrain Gold Coverage

Engine (Gas or Diesel)
Transmission (Automatic or Standard)
Cooling System
Transfer Unit
Drive Axle
Air Conditioning
Electrical
Fuel System
Seals, Sealing Boots, Gaskets
Roadside Assistance
Car Rental Reimbursement
Trip Interruption Reimbursement

American Auto Shield Powertrain Silver Coverage

Engine (gas or diesel)
Transmission (Automatic or Standard)
Cooling System
Transfer Unit
Drive Axle
Air Conditioning
Electrical
Seals, Sealing Boots, Gaskets
Roadside Assistance
Car Rental Reimbursement
Trip Interruption Reimbursement

Interstate Xtradirect Deluxe Plan Coverage

Engine ((If Diesel Engine, Turbo, or Supercharger has not been listed on the Administrator copy of the Application Page these parts are not covered)
Transmission
Transfer Case
Drive Axles
Air Conditioning and Heating (more than just the compressor)
Electrical (more than just the alternator)
Seals and Gaskets
Car Rental Reimbursement
Travel Expenses
Emergency Roadside Assistance

NASC Primary Care Elite

Engine
Transmission/TransAxle
Transfer Case
Differential
Air Conditioning
Electrical
Fuel System
Towing Benefits
Rental Benefits
Sign and Drive Emergency Roadside Assistance

PVP Powertrain Plus Coverage

Engine
Transmission/Transaxle
Differential Assembly Components 2 & 4 wheel drive
Cooling System
Fuel System
OPTIONAL COVERAGE – Air Conditioning
Substitute Transportation
24-hour Roadside Assistance

Prime Direct Powertrain Plus Coverage

Engine and Water Pump
Transmission/Transaxle
Transfer Case
Electrical
Air Conditioning Compressor
Rental Car Reimbursement
Emergency Road Service
Labor
Trip Interruption Reimbursement
Limits of Liability
OPTIONAL COVERAGE: Commercial Use
OPTIONAL COVERAGE: Seals and Gaskets

Royal Shield Primary Coverage

Engine
Transmission (Automatic or Standard)
Differential Assembly
Drive Axle
Seals and Gaskets
24 hour Roadside Assistance
Rental Car Reimbursement
Trip Interruption Intervention
OPTIONAL COVERAGE: Technology Group
OPTIONAL COVERAGE: Enhanced Roadside

Stated Component Coverage

If you’re looking for a more economical plan that still gives you tons of coverage and options, then the Stated Component Coverage may be just what you’re looking for. There are ten different options under the Stated Component Coverage. They are outlined below and include:

American Auto Shield Deluxe Coverage

Engine (Gas or Diesel)
Transmission (Automatic or Standard)
Cooling System (water pump and housings)
Transfer Unit
Drive Axle
Electrical
Steering
Air Conditioning
Suspension
Brakes
Electronic High-Tech
Turbo Charger
Seals, Sealing Boots and Gaskets
Roadside Assistance
Car Rental Reimbursement
Trip Interruption Reimbursement
OPTIONAL COVERAGE: Luxury Electronics Package
OPTIONAL COVERAGE: Emissions Package
OPTIONAL COVERAGE: Market Labor Rate Option

Interstate Golden Plan

Engine (Gas or Diesel)
Transmission (Automatic or Standard)
Turbo/Supercharger
Transfer Unit
Drive Axle
Steering
Electrical
Front Suspension
Brakes
Air Conditioning
Electronics
Sport Utility
Seals and Gaskets
Car Rental
Travel Expenses
Emergency Roadside Assistance

Interstate XtraDirect Supreme

Engine
Transmission
Transfer Case
Drive Axle
Air Conditioning and Heating
Electrical
Luxury Electrical
Cooling System
Fuel System
Seals and Gaskets
Car Rental
Travel Expenses
Emergency Roadside Assistance

NASC Gold

Gas/Diesel Engine
Transmission
Drive Axle
Steering
Brakes
Electrical
Heating and Air Conditioning
Front and Rear Suspension
Cooling System
Fuel System
Towing
Rental Car
Locksmith Service
Out of Gas/Dead Battery
Trip Interruption Reimbursement

PVP Classic Coverage

Engine
Transmission/Transaxle
Differential Assembly
Cooling System
Fuel System
Timing Belt
CV Joints
Steering
Electrical
Air Conditioner
Substitute Transportation
24 Hour Roadside Assistance

Prime Direct Vision Powertrain Plus

Engine
Automatic Transmission
Standard Transmission
Transfer Case
Differential
Air Conditioning
Axle Shafts
Labor
Seals and Gaskets
Rental Car
Emergency Roadside Assistance
Limit of Liability

Royal IAP Comprehensive

Engine
Transmission (automatic or standard)
Transfer case
Differential Assembly
Drive Axle
Steering
Electrical
Air Conditioner
Turbocharger/Supercharger
Brakes
24 hour Roadside Assistance
Rental Benefit
Trip Interruption Reimbursement
OPTIONAL COVERAGE: Entertainment Group

Royal Select Coverage

Engine
Transmission
Drive Axle Front and Rear
4×4 Transfer Case
Turbo/Supercharger
Cooling
Air Conditioning
Fuel System
Electrical System
Seals and Gaskets
Deductible – $100 Per Visit
Rental Reimbursement
24 Hour Roadside Assistance

Royal Sentinel Coverage

Engine
Transmission
Front and Rear Drive Axle
Transfer Case
Turbo/Supercharger
Cooling system
Air Conditioner
Fuel System
Electrical
Seals and Gaskets
24-hour Roadside Assistance
Rental Benefit
OPTIONAL COVERAGE: Enhanced Roadside

Royal Shield Preferred Coverage

Engine
Transmission and Transfer Case
Differential Assembly
Drive Axle
Steering
Electrical
Air Conditioner
Brakes
Seals and Gaskets
24 Hour Roadside Assistance
Rental Benefit
Trip Interruption Reimbursement
OPTIONAL COVERAGE: Technology Group
OPTIONAL COVERAGE: Enhanced Roadside

Premium Stated Component Coverage

Not all vehicles will qualify for a full coverage plan. The Premium Stated Component Coverage lists the components and parts that are covered by each plan. If it’s not listed, it’s not covered. There are nine options under the Premium Stated Component Coverage.

American Auto Shield Platinum

Engine – gas or diesel
Transmission – automatic or standard
Cooling System
Transfer Unit 4 x 4
Drive Axle
Electrical
Steering
Air Conditioner
Suspension
Brakes
Electronic Hi-Tech
Fuel Delivery
Turbo Charger
Seals, Sealing Boots, and Gaskets
Audio Center
Roadside Assistance
Car Rental Reimbursement
Trip Interruption Reimbursement
OPTIONAL: Luxury Electronics Package
OPTIONAL: Emissions Package
OPTIONAL: Market Labor Rate Option

Interstate Platinum Coverage

Gas or Diesel Engine
Turbo/Supercharger
Transmission
Transfer Unit
Drive Axle
Steering
Electrical
Front and Rear Suspension
Brakes
Air Conditioning
Electronics
Sport Utility
4 Wheel Steering
Front and Rear Suspension II
Anti Lock Brakes
Cooling
Fuel Delivery
Interior/Exterior
Seals and Gaskets
Car Rental
Travel Expenses
Emergency Roadside Assistance

NASC Platinum Coverage

Gas/Diesel Engine
Transmission
Drivel Axle
Steering
Brakes
Electrical
Heating and Air Conditioning
Front/Rear Suspension
Cooling
Fuel
Hi-Tech
Towing
Rental Car
Locksmith Service
Out of Gas/Dead Battery
Trip Interruption

PVP Premier Coverage

Gas or Diesel Engine
Transmission/Transaxle
Differential Assembly
Cooling System
Fuel System
Timing Belt
CV Joints
Steering
Electrical
Seals and Gaskets
Air Conditioner
Seals and Gaskets II
Hi-Tech Electrical
Cooling System Plus
Suspension
Fuel System Plus
Brake System
Turbo Charger/Super Charger
Air Conditioner (all other components)
Fluids
Substitute Transportation
24 hour Roadside Assistance

Prime Direct Select Coverage

Engine
Automatic Transmission
Transfer Case
Differential
Labor
Seals and Gaskets
Fuel System
Cooling System
Air Conditioning
Steering
Suspension
Brakes
Electrical
Emergency Roadside Assistance
Rental Car
Limit of Liability

Prime Direct Royal Coverage

Engine
Automatic Transmission
Transfer Case
Differential
Fuel System
Turbo Charger/ Super Charger
Fluids
Diagnostic Charges
Seals and Gaskets
Fuel System – Primary Fuel Pump
Cooling System
Air Conditioning
Steering
Brakes
Electrical
Labor
Rental Car
Emergency Roadside Assistance
Trip Interruption Reimbursement
Limit of Liability

Prime Direct Visionary Coverage

Engine
Automatic Transmission
Standard Transmission
Transfer Case
Fuel System – primary fuel pump
Differential
Cooling System
Air Conditioning
Steering
Suspension
Brakes
Electrical
Axle Shafts
Seals and Gaskets
Labor
Rental Car
Trip Interruption Reimbursement
Emergency Roadside Assistance
Limit of Liability

Royal IAP Elite

Engine
Transmission – automatic and standard
Transfer Case
Differential Assembly
Drive Axle
Steering
Electrical
Air Conditioner
Turbocharger/Supercharger
Brakes
Front and Rear Suspension
Enhanced Electrical
Fuel Delivery
Cooling
24-hour Roadside Assistance
Rental Benefit
Trip Interruption Intervention
OPTIONAL COVERAGE: Entertainment Group

Royal Shield Premium Coverage

Engine
Automatic or Standard Transmission
Transfer Case
Differential Assembly
Drive Axle
Front and Rear Suspension
Steering
Electrical
Air Conditioner
Brakes
Fuel Delivery
Cooling
Seals and Gaskets
24-hour Roadside Assistance
Trip Interruption Intervention
Rental Benefit
OPTIONAL: Technology Group
OPTIONAL: Enhanced Roadside

Full Coverage

These full coverage plans mirror the manufacturer’s warranty and are also known as bumper to bumper or exclusionary policies. If the part or component is not listed on your policy, then it’s not covered. There are 7 options under the full coverage plan.

American Auto Shield Diamond Coverage

Roadside Assistance
Car Rental Reimbursement
Trip Interruption Reimbursement
OPTIONAL: Luxury Electronics Package
OPTIONAL: Emissions Package
OPTIONAL: Market Labor Rate Option

ALL Vehicle Components are covered EXCEPT those outlined below:

Paint
Carpeting
Upholstery
Fabric
VEHICLE frame
Rubber hoses and combination rubber/metal lines
Moldings
PCV Valve
Distributor cap/rotor
Wheels and wheel covers
Air bag/supplemental restraint systems
Seat belts and retractors seat heaters integrated in upholstery
Clock spring
Battery and cables
Nuts, bolts, and fasteners
Rubber body parts
VEHICLE body panels and components
Trim
Weather stripping
Ducting and tubing
Illumination of any kind, including but not limited to lenses
Light bulbs
Headlight and/ or taillight assemblies
LED lighting and sealed beams
Exhaust system
Keyless entry pad and transmitters
Brake pads
Drums
Rotor
Shoes
Canvas, fiberglass, vinyl or fabric tops
Convertible tops and sunroofs including related mechanisms
Remote compact disc changers
Buttons
Handles
Door hinges
Glass and glass assemblies
Audio components not installed by the factory
GPS components and any other parts combined with GPS component(s)
CB radios
Bright metal
Sheet metal
Bumpers
Ornamental moldings
Welds
Winch
Emissions systems
Spark plugs and wires
Glow plugs
Wheel balancing
Hoses
Belts
Wiper blades
Restraint belts
Hydraulic suspension control systems
Struts
Bearings, mounts, and housing
Shock absorbers
Interior and exterior trim items
Carburetor
Throttle body assembly
Body seals and gaskets
Plastic and framing

Interstate Diamond Coverage

Car Rental
Travel Expenses
Emergency Roadside Assistance
OPTIONAL LUXURY ELECTRONICS COVERAGE: GPA Navigation System, Phone System, TV/Video Entertainment System, Internet Access Systems